To gain true competitive advantage, it’s important to work with specialists who will take the time to understand your business, crafting a joined-up, end to end, outcome focused range of consultancy, facilitation, software and other solutions to ‘make the people stuff’ sing in your business, with clear analytics. Here are some examples of the projects we deliver:
Are your people:
Getting this right presents major opportunity for competitive advantage, yet as organisations grow, what makes them great can dissipate. It’s not good enough to communicate your vision and values and expect people to ‘get it’. Our proven approach determines your values and any non-negotiables. And – here’s the challenging part – firmly embed them throughout the organisation – over and over.
Optional extras: values based performance management software
“Companies who had highly engaged staff through an excellent office culture, took fewer days for illness (2.69 v 6.19), and would recommend their company more to others” (Madison)
Is your workforce:
Are they enhancing or sabotaging your business, or, somewhere in between? Employee engagement is the key to a high performing workforce – we’ve made it our mission to help organisations to achieve it. We’ll show you how to make employee engagement a way of life throughout the organisation though our Purple Plan™ plus proven tools and techniques, including multi-award winning Talent toolbox™ software, to enable you to maintain, evolve and measure your progress.
“Only 13% of the working population does much more than show up on time and meet the minimum expectations for their jobs” (Gallup)
Does the labour market:
Many organisations invest heavily in their consumer branding yet fail to communicate their employer brand. We help you to define and refine your employer promise (Employer Value Proposition or EVP) and put the necessary brand collateral across all areas of the Purple Plan™. This isn’t just about marketing though – you have to be authentic and do the right things – which is our area of expertise.
Are your leaders and managers:
Investment in leadership capability is often focused towards the top team. Yet the crucial middle management layer makes or breaks your business. This isn’t about classroom training, hoping it will stick; our proven approach enables you to define how leadership will work within your organisation and then ensure that all leaders; executive, managers and supervisors have the capabilities to deliver – consistently.
Optional extras: Talent Toolbox™ software to manage and measure progress, succession planning, provide just-in-time employee driven learning and development and career planning.
“Bad Management Is the Number One Reason Employees Leave a Job” (Impact White Paper)
Is the people function in your business:
If you want the people function to be a driving force, The Purple Plan™ audits the entire people journey helping to improve performance through a simplified, more joined-up approach. By identifying and prioritising areas for improvement, together we will formulate practical, stripped-down and achievable business improvement plans.
Optional extras: Tools and delivery.
“£145 billion is the amount the 200 biggest companies in the world waste each year, due to failure to cope with increasing business complexity” (Warwick Business School)
In your organisation, are you:
Talent management is all about linking your people strategy to your business strategy so that human capital needs are met and planned for. Yet so many organisations overcomplicate this, failing to deliver. Starting with our Purple Plan™, we can help you simplify and clarify talent management within your organisation and provide the tools and analytics to enable and enhance delivery – consistently.
“Only 7% of businesses told us that they have a "strategic talent management" program. Our research found that around the world, 28% of organisations are "silo'd", 45% are "standardized," 20% are "integrated," and only 7% are "strategic." (Bersin by Deloitte)
Having invested in a new service business or opening a new building, are you:
Investors in premises and fit out often omit a critical part of the project by failing to ensure the workforce lives up to the hype. This is not as simple as just training them. It’s about winning over hearts and minds so they do the right things without being micromanaged; providing customer excellence because they want to and know how. Our proven method for defining, embedding and continuously improving service has worked locally and internationally time and time again.
Optional extras: Talent Toolbox™ performance management and development software
“70% of buying experiences are based on how the customer feels they are being treated.” McKinsey
Are your customer facing teams:
Every business wants to provide ‘five star service’ yet for so many, it’s little more than lip-service. This is not as simple as just training them. It’s about winning over hearts and minds so they do the right things without being micromanaged; providing customer excellence because they want to and know how. Our proven method for defining, embedding and continuously improving service has worked locally and internationally time and time again.
Optional extras: Talent Toolbox™ performance management and development software
“A customer is 4 times more likely to defect to a competitor if the problem is service-related than price or product-related” Bain & Company
Are the people in your business:
Done well mentoring can produce great business benefits, done badly it can damage and disrupt. By ensuring people are qualified to mentor and be mentored as well as embedding a simple and fool-proof way to ensure the process is well managed, the business the organisation will benefit from the low cost opportunity for development. And support.
Option extras: External coaching, embed coaching capability, mentoring software via Talent Toolbox™ (learn how, find mentoring matches, track and measure business benefits)
“Because 80 % of learning is informal (as commonly cited by Bersin), mentoring empowers learning in ways that manuals, intranets, and training programs can’t. It shortens the learning curve, enhances productivity, and helps employees align to business strategy. In addition, knowledge transfer fuels succession planning…” Chronus
Are the recruiters in your business:
There is no one size fits all’ approach towards recruiting the talented people you need for your organisation to thrive. This is way beyond ‘finding people who can do the job’; it’s about appealing to those who are capable of becoming engaged and living your values; who will want to stay and progress. We’re not going to do the recruiting for you, though our proven methods of attracting the right candidates, handling application process through to selection will improve retention and success.
Option extras: Psychometrics, cool, contemporary assessment centres, design, copywriting
“The average cost of recruiting the wrong person is £8,200, rising to £12,000 for senior managers or directors. In a recent EOC survey 35% of small workplaces estimated that a failed or wrong recruitment had cost anywhere from £1,000 to £28,000.” CIPD
It’s really important for every business to know what its people think around a range of issues in order to plan a cohesive people strategy. And to take regular ‘pulse’ checks to gauge the effects of change or other interventions. In an ideal world, people would just tell you though in practice this rarely happens - until it’s too late. Our approach is simple; this isn’t about external benchmarking and large unwieldy reporting. It’s about having access to sound metrics in a sensible format (for internal benchmarking and to drive progress) and then having support around next steps.
Optional extras: Talent toolbox™ performance management and development software
Talent Management is a core business issue. Engaging hearts and minds is a commercial priority requiring a contemporary, cohesive approach and superior analytics.
It’s time to flip out of date approaches and, in turn, out-of-date attitudes and behaviours
Talent Toolbox is a modular, award–winning online Talent Management solution with proven ROI; incorporating communications dashboard, ongoing review and appraisal, induction monitoring, exit interviews, career and succession planning and so much more…
Formed as learnpurple in 2001 as people retention and employee engagement specialists; we lauched our Talent Toolbox software in 2005 and became Purple Cubed in 2013. Everything we do revolves around our values.
Having identified an urgent need to combat the high labour turnover within hospitality organisations, we started there. We still love the hospitality industry and are proud to include many of the very best within our client portfolio (think Dorchester, Claridges, Soho House).
Since then, by taking a proven, strategic, business-savvy and common-sense approach to the ‘people stuff’ we’ve expanded into a variety of industries and types of organisation (think Yodel, TSB, Addison Lee), helping them to become great places to work, improving performance, employee engagement and profitability.